News
Aug 16, 2015
There are lots of reasons why event-technology companies fall by the wayside in the customer service department. Sometimes, they grow too fast and take on more clients than they can handle. Other times, they change strategies and your type of business is no longer a priority. No matter what the reason is, great customer service is the ultimate differentiator among competing companies. Here’s how to tell when your solution provider has moved on without you.
Unanswered phone calls. If you’ve left multiple voice mail messages or your emails never receive a response, either your… more
Aug 16, 2015
There are lots of reasons why event-technology companies fall by the wayside in the customer service department. Sometimes, they grow too fast and take on more clients than they can handle. Other times, they change strategies and your type of business is no longer a priority. No matter what the reason is, great customer service is the ultimate differentiator among competing companies. Here’s how to tell when your solution provider has moved on without you.
Unanswered phone calls. If you’ve left multiple voice mail messages or your emails never receive a response, either your… more
Aug 13, 2015
Detroit recently savored the long-overdue limelight when 5,300 attendees took in all that the city has to offer at the 2015 American Society of Association Executives’ (ASAE) 2015 Annual Meeting & Exposition, held Aug. 8-11 at the newly renovated Cobo Center.
“(Fifty-three hundred attendees) is a great number for us,” said ASAE President and CEO John H. Graham, IV, FASAE, CAE. “The number is consistent with the past five years. We are delighted!”
From the opening night party at The Henry Ford Museum that was filled with automotive history and music from acts like “The… more
Aug 11, 2015
The eighth edition of Secutech Vietnam will open its doors Aug. 18-20 at the Saigon Exhibition and Convention Center in Ho Chi Minh City, Vietnam.
Organized by Messe Frankfurt New Era Business Media Ltd, the annual show is widely-renowned as the country’s leading trade fair for the security, fire and safety industry.
The three-day event will kick off with the participation of 110 exhibitors from 11 countries and regions, occupying 4,500 square meters of exhibition space.
Registered brands include Avigilon, Bao Toan, DH, Flir, Optex, Dahua, Hikvision, HiMaxTruongxua, HIP, Le Phat, Lilin,… more
Aug 11, 2015
Walking the packed showfloor for the American Society of Association Executives’ Annual Meeting, held this week at Detroit’s Cobo Center, it was abundantly clear that the busiest booths, by far, were ones that created a really fun, engaging attendee experience.
Some booths went for the straight up business approach with salespeople standing at the ready to talk with customers about the company’s latest offerings, other booths had the traditional promotional items – stuffed animals, pens, water bottles, etc. – and others stepped it up a notch.
At the Visit Milwaukee booth, they decided to show… more
Aug 11, 2015
Hong Kong Trade Development Council (HKTDC) will organise its Food Expo and Home Delights Expo – both opening on 13th August and through 17th August at Hong Kong Convention and Exhibition Centre (HKCEC). Meanwhile, HKTDC will also collocate two other events – Hong Kong International Tea Fair and International Conference & Exhibition of the Modernization of Chinese Medicine & Health Products (ICMCM) which will be held from 13th to 15th August – also at HKCEC.
More than 1,600 exhibitors are set to participate in the four events – with over 1,100 exhibitors participating in the Food Expo… more
Aug 11, 2015
NürnbergMesse China officially has been under new management since July. Darren Guo, already interim managing director since March, now will occupy the position permanently.
“Darren Guo has had a bond with NürnbergMesse from the start of his career”, said Dr. Roland Fleck and Peter Ottmann, the CEOs of the NürnbergMesse Group. “His linguistic and inter-cultural expertise make him the optimal connecting link between Nuremberg and Shanghai.”
From 2011 to February 2015, in his capacity as International Sales & Business development manager Asia Pacific, Guo was responsible to a key extent for… more
Aug 11, 2015
Meet Taiwan has organised roadshows in Bangkok, Kuala Lumpur and Singapore, to promote Taiwan as a key MICE destination for corporate meeting planners and key product suppliers in Southeast Asia. The roadshow highlights the diversity of options which can help planners to create programmes and packages according to their clients’ needs.
The promotional focus of these roadshows is “Asia Super Theme” – it is sponsored by the Taiwan Bureau of Foreign Trade and implemented by the Taiwan External Trade Development Council (TAITRA) with the aim of positioning Taiwan as a desirable business event… more
Aug 11, 2015
Hong Kong Convention and Exhibition Centre Breaks Attendance Record with 6.4 Million Annual Visitors
In fiscal year 2014-2015 (July 2014 to June 2015), a total of 1,113 events were held at the Hong Kong Convention and Exhibition Centre, including 111 exhibitions and 38 conferences, along with hundreds of corporate meetings, banquets and entertainment events.
The total attendees at the 1,113 events, combined with diners at the HKCEC’s seven restaurants, was almost 6.4 million people, including visitors from around the world and broke the HKCEC’s attendance record.
Seven of the year’s 111 exhibitions were new at the HKCEC. They included… more
Aug 11, 2015
The largest Yarn Expo Autumn is to be held Oct. 13-15 this year, with both the gross area and exhibitor number jumping to an all-time high.
“We relocated this year’s autumn fair to the new National Exhibition and Convention Center (Shanghai) as this venue allows us to occupy a broader space to accommodate more long-awaited yarn and fibre suppliers from around the world,” said Wendy Wen, senior general manager of Messe Frankfurt (HK) Ltd.
This year’s autumn fair will take up 8,500 square meters gross area to house more than 250 exhibitors, with both figures seeing an increase of… more
Partner Voices
Overview:
The award-winning Orange County Convention Center (OCCC) goes the extra mile to make every day extraordinary by offering customer service excellence and industry-leading partnerships. From their dedicated in-house Rigging team to their robust Exhibitor Services, The Center of Hospitality brings your imagination to life by helping you host unforgettable meetings and events. With more than 2 million square feet of exhibit space, world-class services and a dream destination, we are committed to making even the most ambitious conventions a reality.
In October 2023, the Orange County Board of County Commissioners voted to approve allocating Tourist Development Tax funding for the $560 million Phase 5A completion of the OCCC. The Convention Way Grand Concourse project will include enhancements to the North-South Building, featuring an additional 60,000 square feet of meeting space, an 80,000- square-foot ballroom and new entry to the North-South Building along Convention Way.
“We are thrilled to begin work on completing our North-South Building which will allow us to meet the growing needs of our clients,” said OCCC Executive Director Mark Tester. “As an economic driver for the community, this project will provide the Center with connectivity and meeting space to host more events and continue to infuse the local economy with new money and expanding business opportunities.”
Amenities:
The Center of Hospitality goes above and beyond by offering world-class customer service and industry-leading partnerships. From the largest convention center Wi-Fi network to custom LAN/WAN design, the Center takes pride in enhancing exhibitor and customer experience.
The OCCC is the exclusive provider of electricity (24-hour power at no additional cost), aerial rigging and lighting, water, natural gas and propane, compressed air, and cable TV services. Convenience
The Center is at the epicenter of the destination, with an abundance of hotels, restaurants, and attractions within walking distance. Pedestrian bridges connect both buildings to more than 5,200 rooms and is within a 15-minute drive from the Orlando International Airport. The convenience of the location goes hand-in-hand with top notch service to help meet an event’s every need.
Gold Key Members
The OCCC’s Gold Key Members represent the best of the best when it comes to exceptional service and exclusive benefits for clients, exhibitors and guests. The Center’s Gold Key memberships with Universal Orlando Resort, SeaWorld Orlando and Walt Disney World greatly enhance meeting planner and attendee experiences offering world-renowned venues, immersive experiences and creative resources for their events.
OCCC Events:
This fiscal year, the OCCC is projected to host 168 events, 1.7 million attendees, and $2.9 billion in economic impact.
The Center’s top five events during their 2022-2023 fiscal year included:
AAU Jr. National Volleyball Championships 2023
200,000 Attendees
$257 Million in Economic Impact
MEGACON 2023
160,000 Attendees
$205 Million in Economic Impact
Open Championship Series 2023
69,500 Attendees
$89 Million in Economic Impact
Sunshine Classic 2023
42,000 Attendees
$54 Million in Economic Impact
Premiere Orlando 2023
42,000 Attendees
$108 Million in Economic Impact