Team San Jose Reupped to Oversee San Jose McEnery Convention Center/CVB
June 8, 2014
Two good pieces of news came out of San Jose, Calif., last week, with Team San Jose, an economic development organization that also serves as the city’s convention and visitors bureau, being reupped to continue to oversee both the CVB and San Jose McEnery Convention Center.
The San Jose City Council approved new contracts with Team San Jose to not only take care of the center, but also other city venues such as Parkside Hall, South Hall, City National Civic, Center for the Performing Arts, Montgomery Theater and California Theatre.
The decision to renew the contracts was made after team San Jose delivered strong financial results and a benchmarking study was done that indicated San Jose’s strong position in the meetings and convention industry, according to Team San Jose officials.
“As a result of the city and hotels $130M investment in the San Jose McEnery Convention Center, capital investment in the City National Civic, Center for the Performing Arts, Montgomery Theater and California Theatre, the city’s assets are thriving and clients are enjoying successful events,” said Karolyn Kirchgesler, chief executive officer of Team San Jose.
She added. “The new contracts provide stability for convention clients. Now our clients know that Team San Jose will be here to follow through on their events. We are thrilled with San Jose’s position within the meetings and convention marketplace and envision a successful future.”
Team San Jose met or exceeded each of its nine performance measures in FY 2012-2013, most notably growing revenue $12.3M over the original adopted budget and generating $5.3M in Gross Operating Profit.
Customer service continued to be strong, with a year-end result of 98 percent overall customer service rating.
Keeping customers even happier coming in to the center, Team San Jose also decided to offer the city’s “Wickedly Fast Wi-Fi” that already is offered at the airport and downtown.
“Convention center visitors, located in the heart of Silicon Valley, have come to expect access to the best technology experience possible,” Kirchgesler said.
The Wi-Fi is offered in-house and, according to team San Jose officials, clients will save up to 10 percent in technology services, compared with competitors.
The center has invested $1.5 million in its technology infrastructure in an effort to offer a “tailored, seamless, in-house approach to IT services,” Team San Jose officials said.
Partner Voices
One of the most iconic names on the Las Vegas Strip just got an upgrade. Mandalay Bay has everything that your business needs from a refreshed convention space designed to inspire productivity and creativity, to an impressive selection of world-class restaurants and amenities. If you're looking for a venue that's both inviting and innovative, you have to be here.
New Wave Experiences
Mandalay Bay continues to invest in a new wave of enhancements both in the convention space and within the resort as a whole. New restaurant openings including Orla by Michael Mina, drawing inspiration from the award-winning chef’s childhood in Egypt and with flavors and décor inspired by the spices found in markets common to coastal Mediterranean towns, as well as Caramá by Wolfgang Puck, bringing the essence of Italy and spirit of Wolfgang into one concept, are recent additions. The Four Seasons Hotel Las Vegas also experienced a recent remodel of all 424 rooms. Swingers, a high-end, adults-only golf and entertainment concept will debut in Fall 2024.
Enhanced Technology
Creating a truly effective conference venue requires careful thought into what a business needs: the right technology, capacity, and inspiration to bring ideas to the next level. As part of the resort’s refresh, Mandalay Bay implemented state-of-the-art technology upgrades, installing cutting-edge Cat6A Ethernet cabling throughout the convention center. This advancement doubles the frequency of data transmission, enabling lightning-fast speeds up to 9400% faster. The convention center now boasts 11 dynamic digital walls, spanning up to 24' x 13', strategically positioned for brand placements, sponsorships and targeted event messaging. Additionally, attendees can benefit from 20 double-sided 55" mobile flexible display units, facilitating effortless navigation to meeting rooms and events. RFID locks were installed on all meeting room doors, and over 200 motion detection cameras have been placed throughout the space.
Refreshing New Design & Fine Art
The newly remodeled convention space provides a bright and vibrant atmosphere that complements Mandalay Bay's tropical-inspired brand. Featuring white-washed walls and ceilings adorned with bold floral patterns in cerulean and coral tones, the space is complemented by warm walnut accent walls. In addition to the redesign of all pre-function spaces, meeting rooms and ballrooms, Mandalay Bay's 1 million square feet of exhibit space has undergone a rejuvenation, including new paint, covered pillars and relocated strobe lights.
Sustainable Spectacles
Mandalay Bay is committed to Focused on What Matters and creating more responsible meetings. Refillable water stations all available around the resort, cutting unnecessary plastic usage from single-use bottles.
The Mandalay Bay campus’ recent upgrades represent a bold step forward in redefining the Las Vegas experience. With a focus on innovation, sustainability, and unparalleled service, Mandalay Bay sets a new standard for excellence in business hospitality. Whether you're seeking cutting-edge conference facilities, world-class dining options, or simply a luxurious retreat, an unparalleled meeting experience awaits.
Add new comment