Generative AI Tool MindOS Set to Simplify Event Management

April 12, 2023

Conference and trade show organizers often experience high volumes of routine questions from attendees in the months and days before their events, just as the organizer is the busiest with logistics and production work. With all the recent hype around generative AI tools like ChatGPT, it’s worth exploring how generative AI can help event organizers. Mindverse, the developers of MindOS, have created a generative AI tool that has big potential in the MICE industry.

This tool lets organizers create customized AI beings that can serve as chatbots and virtual assistants to answer commonly asked attendee questions. MindOS is entering its closed beta launch, and it welcomes event industry users and thought leaders to join for a free beta license to experience MindOS for themselves.

How Does MindOS’s Generative AI Help Companies in the Hospitality Industry?

MindOS’s versatile generative AI assistants can help companies in the events and trade show industry in several ways:

  • Quick answers for attendees: MindOS provides instant answers to common questions from attendees so that producers don’t lose valuable time sending template emails and resending manuals.
  • Prevent the avalanche of last minute emails: In the weeks and days leading up to an event, organizers often get a flurry of emails and support tickets from attendees who need to change badge info or simply didn’t read the exhibitor kit. MindOS lets producers automate this pileup of FAQ-based messages and intelligently escalates the questions it can’t solve. 
  • Firm up headcount faster: Event organizers can deploy MindOS chatbots onto their websites to remind visitors of registration deadlines and submit payments on time.
  • Simplified agenda search: MindOS can be used as a companion on an event agenda to help attendees find the sessions and vendors that are relevant to their interests, delivering a better attendee experience and fostering repeat ticket sales.
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How Does MindOS Work?

At the heart of MindOS is the Unified Mind Model (UMM), which allows AI to replicate the way human beings think. This technology blends next-generation large language models with contextual memories so that it can effectively service users who are already registered for a convention. And with fully customizable appearances, speaking cadences, gestures, personalities, memories, and knowledge sets, MindOS allows event managers to create virtual assistants that are aligned with their event's theme and brand voice.

Connectivity and Metrics

MindOS can connect data and conversations between 100+ different SaaS tools. MindOS boasts an impressive 97% intent accuracy, meaning it can accurately understand and respond to customer queries, resulting in 80% of customer queries being self-solved. With 30 languages supported and 1,000+ pre-designed characters, MindOS can adapt to different conference aesthetics and serve international participants. From small symposia to big conventions, MindOS enhances the attendee experience, streamline operations, and increases revenue.

In conclusion, generative AI has big potential to make events more enjoyable and the hard work of organizing and event simpler. As MindOS enters its closed beta launch, it welcomes event managers users and thought leaders to join for a free beta license to experience MindOS for themselves.

Exclusively sponsored by Mindverse

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Partner Voices
Dallas already boasts 35,000 hotel rooms, award-winning global cuisine, and a walkable downtown. But we are just getting started. Visit Dallas is thrilled to announce that the city of Dallas is doubling down with a massive new convention center and entertainment district. Featuring 800,000 square feet of exhibit area, 260,000 square feet of meeting rooms, and 170,000 square feet of ballroom. The center will connect business travelers with dining and shopping options in the popular Cedars District means more places to get down to business, and even more ways to unwind. “Dallas is already a great meetings and conventions destination, with the accessibility of two major airports, affordable labor, and an outstanding hotel product,” said D. Bradley Kent, Visit Dallas senior vice president and chief sales officer. “The new center and Convention Center District will enhance Dallas’ competitive position and are exactly what our customers’ need and have been asking for." What’s New – AT&T Discovery District Located in the heart of Downtown Dallas, this new district on the AT&T corporate campus is tailor-made for groups of all sizes. It boasts a multi-sensory experience, including outdoor event space, the AT&T Theater, and multiple dining outlets including JAXON Beer Garden and The Exchange, a bustling food hall. Hotels Coming Soon Names like the JW Marriott (Downtown), lnterContinental Dallas (Uptown), and Hotel Swexan (Uptown) are adding luxury amenities and bountiful event spaces. The projects will debut in 2023 and beyond. JW Marriott This new, 15-story, 283-room hotel will open in the heart of the city’s downtown Arts District this year. The property features a 25,000-square-foot grand ballroom, as well as a spa, restaurant, lobby bar, fitness center, and a rooftop pool deck and bar. InterContinental Dallas  Located in Cityplace Tower in Uptown, InterContinental Dallas will feature sweeping panoramic views of the Dallas skyline. Guests will enjoy spacious, high-end rooms and amenities, including more than 21,000 square feet of event space.   Hotel Swexan Hotel Swexan, a new, 22-story luxury property, is rising in Uptown’s Harwood District and will make its mark on the Dallas skyline. Opening this year, it is a sculptural building with cantilevered upper floors, as well as a 75-foot rooftop infinity-edge swimming pool and a hidden underground lounge.